Our Policies

Please review the following resort and reservations policies. If you have any questions, please contact us by email or by phone. The Doe Bay Front Desk is open daily 9am-5pm. During busy times, the office does offer extended hours – call 360/376-2291 to ask for the current closing time.

Booking Your Stay

A deposit equal to the cost of the first night’s stay is required in order to make a confirmed reservation.

Please note: We reserve the right to substitute a reserved space for another space in the same or better price category, or to cancel any reservation and return a deposit in full if a conflict arises.

Nightly Minimum Guidelines

Our minimum requirements vary throughout the year and we even offer incentives for you to stay longer! All accommodations, including campsites, are held to the same year-round nightly minimum guidelines. See our Nightly Minimum Guidelines page for more information.

Cancellation Policy

Doe Bay offers flexible options to change or cancel your reservation. If your check-in date is at least 7 days away, you can:

  • Reschedule your vacation dates
  • Hold your full deposit as a credit towards a future stay
  • Receive a refund on your deposit less a 20% handling fee

If you are cancelling within 7 days of your arrival date, the above options will be available to you if we are able to rebook your accommodation or campsite; otherwise the full deposit will be retained.

No Show & Shortened Stay Policy

Guests who don’t arrive for their scheduled reservation without prior notice, or who shorten their stay within 7 days of their arrival date, will be charged 100% of total room nights at the confirmed rate.

If a stay is shortened below our nightly minimum, each dropped night is subject to a $50 cancellation fee and a nightly rate increase.

Check-In & Check-Out Times

Check-in begins at 3:00pm. Check-out is at 11:00am.

If you will be arriving after our office closes, don’t worry! We will hang a welcome packet outside the front office door for all guests who have not arrived by closing.

Quiet Hours

Please respect the other guests, our staff and neighbors, by maintaining quiet hours between 10pm and 8am.

Pets & Service Animals

We allow pets in campsites, yurts, domes, and a limited number of cabins, primarily in the Upper Field area surrounding Homestead Road. Accommodations which DO allow pets are the following: Bunkhouse cabins, Double and Queen studio cabins, select Rustic studio and garden cabins, and Blakely cabin, as well as all yurts, domes, and campsites.

There is a pet fee of $25 per night; for campsites, domes, and yurts it is $25 per reservation. Guests agree to be responsible for any and all damages to their space, and to complaints from other guests. Pets may not be left unattended at any time in cars or cabins, nor tied-up unsupervised. They must be kept on-leash, cleaned up after promptly, and kept reasonably quiet. Pets are not allowed in the Cafe, Spa area, Yoga Studio or Library.

Service animals vs emotional support animals – Guests accompanied by an emotional support animal will be responsible for the $25 pet fee. A service animal, as defined by the ADA, is not considered a pet and is therefore not charged the additional fee.

Pets MUST be authorized in advance through the Front Desk by emailing office@doebay.com or calling 360/376-2291. We look forward to hosting you and your animal companion!

Smoking

A $200 cleaning surcharge will be imposed on any room where guests have burned candles or incense, smoked (including e-cigarettes), or vaped. These items are strictly prohibited in all guest rooms.

Fire Safety

We do not allow open flames of any kind on the property other than the community fire ring and propane cook stoves. NO campfires, propane fire pits, candles or incense are allowed at the cabins or campsites. There are fire extinguishers located in red boxes on the outside of each cabin. In the summer, if there is no burn ban in effect on the island, a fire may be built in our fire pit (supply your own firewood), keeping in mind the quiet hour of 10pm-8am.